Frequently Asked Questions

Browse our FAQs to learn more about our products and services. If you find a product that interests you, simply leave your inquiry — our dedicated consultants will get in touch promptly.

STEP 1

Inquire

STEP 2

Quotation

STEP 3

Order

STEP 4

Delivery

What quality standards does SAIKANG hospital bed manufacturer meet?

As a trusted hospital bed manufacturer, SAIKANG complies with over 20 international certifications, including ISO-9001, ISO-13485, ISO-14001, ISO-18001, CE (Europe), FDA (USA), Russian Federal Registration, and Brazil’s ANVISA.

We also meet safety standards such as 93/42/EEC and IEC 60601.
With 126 registered patents, SAIKANG is committed to continuous innovation and strict quality control to ensure premium medical equipment and services.

SAIKANG hospital beds and medical equipment come with a standard 1-year warranty, with the option to extend.

1% spare parts are provided free of charge with each order.

Products with manufacturing defects within 1 year are eligible for free parts and repair support.

After the warranty period, technical support remains free, while parts may incur a cost.

SAIKANG’s standard delivery time for hospital beds and equipment is 28 days.

As a global hospital bed manufacturer, SAIKANG offers flexible payment options, including L/C, T/T, D/P, and even credit (subject to customer verification).

Yes. SAIKANG has a skilled R&D team to support OEM services. Simply share your specifications, and we will create customized medical equipment solutions for your brand.

Yes. SAIKANG offers multiple motor options, including Linak, Timotion, Dewert, and Jiechang, to meet diverse functional and budget needs.

Yes. Headboards, footboards, and ABS side rails can be color-customized for bulk orders to suit your branding or institutional preferences.

Absolutely.

Visit our 2,000m² showroom in our factory near Shanghai (150 km).

Or meet us at major international medical exhibitions such as Arab Health, CMEF, Medica, Hospitalar, Medical Expo, and more.

Still have questions?

Looking for info on products, solutions, or after-sales support?

单品询盘

To receive a quicker and more accurate reply, please specify your needs

(e.g., products, quantity, logistics, and delivery schedule)

Also can click export@saikangmedical.com to submit attachments and requests.

Add Your Heading Text Here